We're currently experiencing phone service issues. Some calls may be dropped or may not connect. Our provider is aware of the issue and is working to restore normal service. Thank you for your patience while we work through this inconvenience.
Payment System Outage
We are experiencing limited functionality with processing electronic payments for members who wish to pay without logging in. Payments through our My Account portal and phone system are working normally.
We are investigating a service issue impacting our phone system, My Account website and South Central app. In addition, some members have reported issues reaching us via phone.
South Central Power is currently experiencing intermittent system interruptions with its app, the My Account section of the website, automated phone system and the fiber registration site. We are investigating this issue.
We are investigating a service issue on the My Account website and South Central app where members are experiencing a service disruption affecting e-payments and enrollments in auto pay.