If funds in your account fall to $0, your electric service will be automatically disconnected. Holidays, weekends, and inclement weather, including extreme heat or cold, will not postpone or prevent termination of electric service.
You will be notified by phone, email and/or text message that your service has been disconnected.
Once your outstanding balance plus the minimum payment of $5 is made, your service will be reconnected usually within minutes. There may be situations where reconnection can take longer.