For the best signal strength, we recommend connecting your smart TV to the router via an Ethernet cable. If Wi-Fi is your only option, ensure the TV is close enough to the router to maintain a strong signal (ideally 3-4 bars).
If you're still experiencing issues, the TV’s built-in hardware may not be strong enough. A high-quality streaming device, like a Roku or Amazon Fire Stick, can often provide a better experience.
Keep in mind that Wi-Fi signals weaken as they pass through walls, floors, and furniture. If you're watching TV in a room far away from the router, consider adding additional Wi-Fi equipment, such as a mesh unit.
If you need assistance, call us anytime at 1-800-282-5064, option 2, and we’ll help you find the best solution.