Before you begin, make sure that:
- You’re using supported hardware. Check hardware compatibility.
- You have access to an existing wireless network through an internet-connected modem or router.
- You have a Nokia Wi-Fi supported device with its power cable and an Ethernet cable.
- You have a smartphone with the Nokia Wi-Fi app connected to your existing wireless network.
Important: If you’re using an existing router or modem/router combo, you'll need to either disconnect the existing router or turn off the router function to avoid ‘double-NAT’ issues.
Setting up your network
- Open the connectSCP Nokia Wi-Fi app on your phone.
- Grant permission for the app to find and connect to devices on your local network.
- Allow notifications for alerts, sounds, and icon badges.
- Tap Get Started.
If the network is already set up by a technician or without using the app, ensure your phone is connected to Wi-Fi, and tap Get Started to set it up with the app.
Connecting the app to the root device
- Follow the instructions to scan the QR code on the root device (the device connected to the modem).
- If your device doesn't have a QR code or you prefer not to use the camera, manually enter the information.
Guided setup instructions
Once the app identifies the root device, you’ll see guided instructions for connecting your device to the network. If the device is powered on and connected to the internet, tap My network is set up. Otherwise, tap Next and follow the steps.
If you don’t see the network, tap I don’t see the network. Go to your phone’s Wi-Fi settings and connect to the Nokia Wi-Fi network. The default password will be copied to your clipboard, so just tap Join.
After setup, the app will find and connect to the root device. You'll be asked to join the network broadcast from the root device. The network name and Wi-Fi key are on a sticker at the bottom of the device.
Final setup steps
The app will take a few minutes to connect and prepare your device. You’ll then be asked to create an account (some apps don’t require this, depending on your ISP). You may also have the option to enable two-factor authentication, depending on your ISP.
You can now rename your Wi-Fi point or add more Beacons to extend your network. If you'd like to add Beacons, tap Add another Wi-Fi Point. You can also do this later.
You can choose from preset names (like "kitchen" or "bedroom") or create custom names for your Wi-Fi points. This can be done at any time through the app.
If you don’t see your Wi-Fi point, tap Wi-Fi points not showing above?. If the Beacon LED is red, reset your device to factory settings and try again.
You're all set!
At this point, you can give your network a custom name and password or update it anytime using the mobile app.
Notes:
- Some versions of the Nokia Wi-Fi app don’t require account setup, depending on your internet provider.
- If registration isn’t required, use the credentials found on the bottom of the root Beacon to sign in.
- Only one account (email address) can be linked to each home network.
- You can set up a second home network through the same app, but you’ll need to log out of one network to switch to the other. A different email address is required to create the second account.