South Central Power

Using My Account site & the South Central app

My Account ImageWith the My Account section of the South Central Power website and the South Central app, you can do more than pay your balance and view your bill. You also can analyze and understand usage trends, access budgeting tools and much more. You also can set up recurring payments and view your billing and usage history.

You can add multiple accounts, make service requests and report outages. You also can sign up for email or text alerts.

Website

The site is located on the South Central Power home page; just click on the words “My Account” in the upper right corner of the page.

 

 

South Central App

You can download the app from your app store.  Just search “South Central” and look for our yellow icon.

App Icon

 

 

Log In / Create Account

To create a new account, you’ll need your account number, last name or business name, and an email address.

If you previously created an account, you will need to log in using the email address associated with your account and your current password.

If you need assistance, give us a call at 800-282-5064 Monday – Friday, 8 a.m. to 5 p.m.

 

 

 

 

On Feb. 4, South Central Power updated its phone system. Now, when you call to make a payment, you’ll hear new prompts, as well as new features and options. New security features mean you’ll need to create a PIN number to use with transactions, and you’ll also need to have available the last four digits of your Social Security number. The new system also allows you to store a payment method if you wish, speeding up the process of making future phone payments.

Call us at 800-282-5064 and select option #2 to manage your account. Then, select #3 to set up your PIN. You’ll need to remember your PIN for future transactions.

We use the last four digits of your Social Security number as a way to safeguard the security of your account.

We’ve phased out our old user ID, but you can use the email address you used to create the account along with your old password.

Click on the “New user” link on the “My Account” sign-in page. You’ll need the latest copy of your bill, or your account number and the amount of your most recent payment.

To pay your power bill, start by logging on at https://southcentralpower.smarthub.coop/. Once you are logged on, click on Billing & Payments in the top navigation, or “Pay my bill” in the left menu. You can pay using a credit card or checking account number.

To view your daily or monthly energy use, start by logging on at https://southcentralpower.smarthub.coop/. Once you are logged on, click on “My Usage.” You can selection a date range, and toggle between your daily and monthly usage as well as compare against other timeframes.

For more assistance on how to use the new My Account site, refer to these documents:

How to Change Your Password

How to Pay Your Bill

How to Manage Payment Methods

How to Manage Auto Pay

How to use the Contact Us Feature

How to Manage Notifications