South Central Power | South Central Power

Changes to disconnect payment practice

April 20, 2017

Effective July 1, 2017, South Central Power will no longer accept electric service payments in the field, including on the premises of a service disconnection.

As a result, if a member is scheduled for service disconnection for nonpayment, South Central Power employees will not accept payment of any kind when they arrive to disconnect the power.

If a member’s electric service is disconnected for nonpayment, the entire bill (including all fees, charges and deposits) must be paid and posted to the account by 7 p.m. Monday through Friday to be reconnected on the same day.

Payments made between 4 p.m. and 7 p.m. will incur an additional after-hours reconnection fee.  Read about payment options.

Electric service reconnections will be made on the next business day for payments made after 7 p.m. Monday through Friday, on Saturday and Sunday, or on South Central Power-recognized holidays.

In addition, there are changes to the Schedule of Miscellaneous Charges for service disconnection and reconnection that are effective July 1, 2017.

Contact the cooperative at 800-282-5064 with questions.