October is National Co-op Month
September 24, 2020
As an electric cooperative, our top priority is always to provide safe, reliable energy to you, the consumer-members we serve. Because we are a co-op, our mission is to enrich the lives of our members and serve the long-term interests of our local community — and this mission has never been more critical than in recent months. One of the seven principles that guides all co-ops is “concern for community.”
October is National Co-op Month, and electric cooperatives across the country are highlighting the many ways we “power on.”
Who would have fathomed in March that the COVID-19 virus would amount to a test of our communities and our nation? Over the past several months, we’ve all been challenged to operate differently, and South Central Power has stepped up to help our members and strengthen the safety net for our more vulnerable neighbors.
As an essential service and to ensure reliability of your power supply, we modified our operations to safeguard business continuity. Most of our staff worked remotely, and we adjusted our walk-in office availability to ensure the health and safety of our employees and our valued members. For the health and safety of everyone, we think these measures were the prudent course of action for the times.
For our members impacted by COVID-19 who needed help with their electric bills, we waived late fees and worked with those hardest hit to make special payment arrangements.
We’ve seen other local businesses rising to meet similar challenges during this time, because that’s what communities do. While the challenges caused by COVID-19 have been daunting, everyone is pulling together.
In 1936, South Central Power was built by the community to serve the community, and that’s what we’ll continue to do — power on.
From the October 2020 issue of Ohio Cooperative Living.