If you are experiencing an outage, be aware that based on activity from your meter, South Central Power already knows you are without power.
If you are enrolled in the outage texting program, you’ll automatically receive a text from us at 740-422-6888 indicating that your power is out.
If you don’t receive a text from us, you may not be enrolled in the program. You also should check your fuses or the breaker panel in your home to determine if it is an isolated problem.
Verify a Power Outage by Text
If you have opted in to outage texting, you will receive notifications about the outage. See our complete Outage Text instructions.
Verify a Power Outage Online or via the App
To verify an outage through the website or South Central app; you may need to create an account if you haven’t done so previously.
When you have logged in to My Account (web or app) a notification will appear right on the main screen if you are experiencing an outage.
If you need to report blinks or an issue while you still have power, you can:
Click on “Report An Issue/Inquiry” in the upper right corner of the screen
Then click “Power Outage.”
After accepting the Terms and Conditions, you can add specifics in the comment box if necessary, such as tree on lines, or blinking lights.
Click “Continue” and the system will immediately send your outage to our staff coordinating the restoration efforts.
Press 1 for electric, then select option 1 to access the automated outage reporting system
The automated system will confirm that you have an outage
If the system cannot match the telephone number you’re calling from or if you’re not calling from the outage location, you will be asked to enter the telephone number of the outage site