How to Report an Outage
Whenever your electricity goes off, please thoroughly check your fuses or the breaker panel in your home to determine if it is an isolated problem before notifying South Central Power.
Quick Information
Check current outages on our service-wide Outage Map.
If you have opted in to Outage Alerts, you will receive notifications during major outages. See our complete Outage Text instructions.
Report outages 24 hours a day by:
Texting OUT to 85700 after opting in to Outage Alerts
Logging into your online account through the South Central app
Calling (800) 282-5064
To Report a Power Outage by Text
South Central Power now offers the ability to report an outage by text through Outage Alerts. Signing up is easy. Please note your cell phone must be on file with us. See our complete Outage Text instructions.
To Report a Power Outage Online
To submit an outage through the South Central app; you may need to create an account to login if you haven’t done so previously.
When you have logged in to Your Account:
Click on “Report An Issue/Inquiry” in the upper right corner of the screen
Then click “Power Outage.”
After accepting the Terms and Conditions, you can add specifics in the comment box if necessary, such as tree on lines, or blinking lights.
Click “Continue” and the system will immediately send your outage to our staff coordinating the restoration efforts.
Press 1 for electrric, then select option 1 to access the automated outage reporting system
The automated system alerts South Central Power personnel about your outage
If the system cannot match the telephone number you’re calling from or if you’re not calling from the outage location, you will be asked to enter the telephone number of the outage site
While it does not offer the option of talking to a person, the system automatically and efficiently sends your outage number to those who are coordinating outage restoration efforts
To report power outages, call (800) 282-5064 toll-free anytime.