Report an Outage
How to Report an Outage
Whenever your electricity goes off, please thoroughly check your fuses or the breaker panel in your home to determine if it is an isolated problem before notifying South Central Power.
To Report a Power Outage by Text
South Central Power now offers the ability to report an outage by text through Outage Alerts. Signing up is easy. Please note your cell phone must be on file with us. See our complete instructions.
To Report a Power Outage Online
Submit an outage under the My Account area; you may need to create an account to login if you haven’t done so previously. When you have logged in to My Account, click on “Report An Issue/Inquiry” in the upper right corner of the screen, then “Power Outage.” After accepting the Terms and Conditions, you can add specifics in the comment box if necessary, such as tree on lines, or blinking lights. Click “Continue” and the system will immediately send your outage to our staff coordinating the restoration efforts.
To Report a Power Outage by Phone
When you call 800-282-5064 to report an outage, select Option 1 to access the automated outage reporting system. The automated system alerts South Central Power personnel about your outage. If the system cannot match the telephone number you’re calling from or if you’re not calling from the outage location, you will be asked to enter the telephone number of the outage site. While it does not offer the option of talking to a person, the system automatically and efficiently sends your outage number to those who are coordinating outage restoration efforts.
To report power outages, call 800-282-5064 toll-free anytime.
Check current outages on our service-wide Outage Map.
If you have opted in to Outage Alerts, you will receive notifications during major outages. See our complete instructions.
Report outages 24 hours a day by:
- Texting OUT to 85700 after opting in to Outage Alerts
- Using My Account on the South Central Power website
- Calling 800-282-5064